Leaving A Message

Have you ever struggled with leaving a phone message? What do I say? How long should the message be?  When it comes to leaving a business message first and foremost you want to make it productive. You want to get the call back, the sale, etc.  Here are some tips to help you leave a well crafted message. Enjoy this video.

On Hold Etiquette

I found this video on YouTube the other day. It says everything I would say about etiquette in regard to putting someone on hold so I thought I would let it do the talking.