ProDougtions

  Hello. I’m back again with another blog. Two days in a row. I'm on a roll. This time I do want to talk a little bit about an effective on hold message. And really that starts with having one. I've been doing this now for close to 30 years. When I started, I didn't really know how important an on hold message was. I primarily thought of it as a way to advertise some of the services that your business performed that your customers may not know about. Meaning they may call a print shop because they want business cards but while listening to your message they learn that you do wedding invitations or can print large signs. One of the things that I told my clients was that it would help them reduce hang ups otherwise known as call retention. It wasn't the first thing I told them about. I thought it would be nice but didn't think it was enough to lead with. But then as time went by I realized that every client I got back in touch with after installing their on hold messa...

Phone systems seem to be like that old adage about opinions, everyone has one, blah blah. The point is they're all different and have different needs and requirements. I can write, voice and produce a message with no problem. Then deliver in whatever format you want. But the technical requirements of each phone system are varied and overwhelming. I just knew there were people out there that had this expertise. And you would figure with the internet they would not be that hard to find, but I was having a certain degree of difficulty. In the last couple of weeks I hit the jackpot. First it was Greg Powers at Powers Productions who took the time to work with me and answer my questions and find the device that would allow me to serve a customer with a two line phone. Next was the need to find a device to deliver a quality message over the phone consistently with good volume. I not only found that but also found a device that would restart automatically when the power was rest...

If you own a business you would never think of doing without a phone. It's a tool that earns it's keep everyday. But, are you getting the most out of your phone system? When you put someone on hold are you using that time wisely? Are you using that time to give a customer or client who already has an interest in what you do by the fact that they called you in the first place more information about what you do? With a custom "on hold" message you can tell your qualified customer about the many things your business excels at besides what they called to ask about. It's another powerful tool in your bag of tools that can add to the success of your business. And it's very cost effective. For the price of a movie with popcorn, candy and drinks for a couple each month you can have a message custom written and produced for you. Please Hold Marketing has been providing this service for over 15 years with a background in audio production for more than 30 years. ...